The first step of a successful tile repair and replacement job is to see what the problem is. The specialist who visits your home will examine your floors for cracks, chips, and loose tile. This gives them the best chance of giving your flooring the care that it needs without causing further damage or wasting time. This will also be the time that they learn whether you have spare tiles or need to order more. Keep in mind that if you do not have any spare tiles, your new product might not perfectly match. We do our best to find a close match so that your floors look great.
The second step is to actually begin repairs. Cracks are filled in, sharp edges are sanded down, and old grout may be replaced. If the tile is loose, it will be plastered down with the right setting material. If your tile is missing or too broken to repair, we will suggest replacement. Replacements generally do not take much longer than repairs, but times can vary based on the size of the area being replaced.
The last step is to inspect the job site over again. This is the time for your specialist to make sure that no damages or loose or missing tiles were missed the first time. It is also a good time to suggest long-term plans to care for your floors or to ask about additional flooring services we may offer. If the floors look good, then you are all set to go back to enjoying your home flooring.